Refund policy
RETURN POLICY
We want you to be completely satisfied with your purchase. If you're not happy with your order, we accept returns within 5 days of the delivery date.
Return Requirements
To be eligible for a return, items must be:
- Unworn and unused
- In their original condition with all tags attached
- Returned within 5 days of delivery
Return Options
You may choose from the following options:
- Full refund to your original payment method
- Store credit for future purchases
- Exchange for a different size, color, or item
Return Shipping
Customers are responsible for return shipping costs. The cost of return shipping will be deducted from your refund amount. We recommend using a trackable shipping service to ensure your return reaches us safely.
How to Initiate a Return
To start a return, please contact us with your order number and reason for return. We'll provide you with return instructions and our return address.
Processing Time
Once we receive your returned item, please allow 3-5 business days for inspection and processing. Refunds will be issued to your original payment method, and store credit or exchanges will be processed promptly.
Questions?
If you have any questions about our return policy, please don't hesitate to contact us.
JLGFranchise@gmail.com